iProactive Managed IT

Starting at: $20.00

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Product Description

Developed to remotely support client IT infrastructures, 24 hours a day, 365 days a year; Falcon Technologies’ managed services reduces the time it takes to detect and resolve network, system and application problems through our 24-hour, on-line, remote network monitoring and management system, without using costly agents.

Managed IT pricing is based on the number and types of devices that need to be managed. Below is a list of offerings and their monthly rate.

Please contact us with any questions.

SERVERS:
$200 USD per month, per device + $20 USD initial setup fee

Windows
Linux/Unix
Apple
Blade

SERVER APPLICATIONS:
$90 USD per month, per device + $9.00 USD initial setup fee

Exchange (5.5/2000/2003/2007)
Database (SQL, Oracle, etc.)
Backup (Vertitas, Symantic, etc.)
Web Services (IIS, Apache, etc.)
Virtual Services (Citrix, VMware, etc)
Other (approval required)

STORAGE DEVICES:
$120.00 USD per month, per device + $12.00 USD initial setup fee

FIREWALLS:
$70.00 USD per month, per device + $7.00 USD initial setup fee

NETWORK DEVICES:
$90.00 USD per month, per device + $9.00 USD initial setup fee

Routers
Switches
Antivirus Gateways
Bridges
Content Filters
IDS/IPS
Packet Shapers
Other SNMP addressable devices

DESKTOP DEVICES:
$50.00 USD per month, per device + $5.00 USD initial setup fee

Windows PC (desktop, laptop)
Mac (desktop, laptop)

MISC. DESKTOP DEVICES:
$20.00 USD per month, per device + $2.00 USD initial setup fee

IP Phone (excl. ShoreTel, Avaya, Cisco, Snom)
Other desktop devices
Printers/Plotters
UPS (SNMP manageable)

Onsite Break/Fix:
Block $1500.00 USD

10 hours per month

Additional Description

iProactive Managed IT Services Benefits:

Remote management of IT resources
Avoid crisis situations through a preventive approach to IT maintenance
Keep pace with network expansion without having to increase staff
Improve the consistency and discipline of IT operation (best practices)
Reduce the risk of data loss, virus attacks and security breaches
Gain additional time for internal IT staff by outsourcing non-strategic but essential operations activities
Completely outsource network operations

iProactive Managed IT Services Features:

Fault Monitor – Continually monitors the client network, system and application environment
Asset Management – Infrastructure asset reporting keeps a detailed inventory
Performance Monitor– Monitors networks, systems and applications, providing hourly, daily and weekly reports on key IT metrics
Security Monitor– Focuses on internal security for the following: Firewall monitoring, Intrusion monitoring, Real time vulnerability scanning, Patch management